FAQ & Support

Frequently Asked Questions (FAQ)

1.How do I order goods?
You can first browse our website to find out the goods,and then send us messages to confirm the stock and final price.

2.Please tell me why I am shopping here?
We only sell original goods.We have 3,000 square meters warehouse and more than 30,000 kinds of spot self-operated inventory. Specializing in component unpacking and selling

We provide spot. Ordering and purchasing services. If the stock is insufficient, we provide ordering service. If there is no product in my mall, we provide purchasing service.We support retail and wholesale. Solve the problem of sample procurement, support retail, sell one dollar. One-stop shopping mall.

3.I like your products very much. I have bought a lot, but how have they been out of stock? Will not be set?
Due to the large amount of purchases by customers on the website, the goods may be out of stock at any time. You can choose the goods you need. I offer ordering. Purchasing service.

The ordering service refers to the record of the goods on the mall, but the inventory is insufficient. The source network provides the ordering service.Purchasing service means that there is no record of this product in our mall. Veswin Electronic Network provides purchasing service.

4.Can all products be purchased only on the website?
All the items found on the website are available for purchase. If it is in stock, we can ship the goods on the same day. If there is no stock, we can help with the order. If you need the goods we don't have in the mall, we can help with the purchase.

5.How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our website or the carrier’s or https://www.17track.net website to monitor the status of your shipment.

6. How long does shipping take?
Shipping times vary based on the shipping method selected and your location. Typically, standard shipping takes [5] to [20] business days. For more specific estimates, please check our Logistics Policy.

7. How can I contact customer service?
You can reach our customer service team via email at owiitechcn@gmail.com. Our hours of operation are 7 days 24 hours.

8. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can only accommodate changes before the order has been processed.

If you have any other questions not covered here, feel free to reach out to our customer service team!